Project and Program
Managers used to be judged by how well they responded to a crisis – now they
are judged by how well they anticipate one. In a world with increasing
uncertainty lies a dire need to re-frame leadership competencies. There
is a need for a resilient and positive mindset in the world of project and
program management. Change is even
more difficult in this environment where conflict within the organisation is almost
inevitable. So the current-day project and program manager challenges often
rely on the development and management of the 3C’s: -
1.
Anticipation and
Reaction to Crisis
2.
The Management and
Approach to Change
3.
The Dealing and
Expectation of Conflict
Crisis,
change and conflict can happen at any time, in any situation. Even if you
think you have all your bases covered, guess again. It can come in all shapes,
sizes, degrees and from many angles – from natural disasters, technical
problems, internal corporate issues and non-compliance with contract. They
can happen at the drop of a hat and be very devastating to any project and / or
program manager if not managed properly.
Regardless
of the type or size of crisis, change and conflict, it is important to
effectively plan and manage for them in the event of one happening and also for
during one. This minimises the shock and stress of the situation and
effectively shows the true qualities of any project manage.
If you agree, why not step back and be accepting
that the plan is the non-essential, it is dealing with the change within it.
Moving forward means a positive attitude and acceptance of what lies ahead.
Embrace and be-friend the 3’C’s and you will have made a friend for life.
